Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a front line Help Desk Support Specialist. This position may be located at any office within the Firm's footprint. This position would work a Sunday through Thursday shift.  A candidate with three or more years of experience working in a legal environment is desired (legal secretary, paralegal, etc.).  We may be willing to train a candidate on the technical requirements depending on that candidate’s level of experience working with attorneys and legal staff.

Responsibilities will include:

• Providing remote support via telephone and remote access to end-users.
• Proficiency in Windows 11 operating system and Office 365 , Net Documents document management system; applications w/emphasis on Outlook, Word and Excel.
• Ability to research technical issues and document solutions in a timely manner.
• Tracking incidents through resolution, providing written solutions to problems for Knowledge Base.
• Communicating effectively with both unskilled and skilled PC users.
• Handling sensitive and/or confidential documents and information.

Job Requirements will include:

• Knowledge of Document Management Systems (Net Documents)
• Proficient in Microsoft Office applications (including PowerPoint presentations, Excel spreadsheets and Word styles, legal numbering, tables, etc.)
• Knowledge of legal systems & usage a plus.
• Ability to work in a fast-paced team environment.
• Attention to detail with emphasis on accuracy and quality.
• Excellent communication and customer service skills.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity and marital status.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC, an AM Law 200 firm, is actively seeking a Legal Research Analyst. The position will be responsible for providing reference and expert research services firm-wide under general supervision and according to Firm policies and procedures. The Firm office locations of Nashville, Atlanta, Baltimore and Washington, D.C. are preferred; however, additional Firm office locations may be considered.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

• Demonstrates the ability to work efficiently, maintain high productivity, and consistently deliver a reasonable volume of quality work within established deadlines.
• Provides efficient, cost-effective, reliable expert research and reference support to lawyers, legal assistants and admin departments utilizing the most appropriate online databases and material daily.
• Instructs patrons in best use of online databases.
• Performs legal, legislative and company research support proficiently.
• Participates in pilot programs evaluating new research products and testing applications.
• Actively engages professional development to maintain expert-level knowledge and stays abreast of changes and enhancements to all firm resources.
• Builds and produces current awareness newsletters, alerts and tracks as well as monitors legislative issues, as requested.
• Promptly assigns reference inquiries to self, corresponds with requestor and records details of completed research requests in the firm research que.
• Assists in creating user reference guides, training development and other initiatives to promote awareness and support end-users.
• Assists in maintaining up-to-date research resources across practice group sites as changes/additions occur with the various databases.
• Assists in driving strategy and product development.
• Produces white papers on industry hot topics to best inform our attorneys and/or clients on an as needed basis.
• Works with the Director of Knowledge Management and Research, the Client Solutions Group, Business Development and other departments collaboratively on projects and assignments.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• High school diploma required. BA, MLS and/or JD desired.
• 3+ years of legal reference and research experience with deep and broad knowledge of legal materials and databases used to support the firm's vast array of practice areas and jurisdictions.
• Proficient in legal research databases and software programs to include, but not limited to Westlaw Precision, Lexis+, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, Courthouse News Service, Checkpoint RIA, HeinOnline, Drafting Assistant, Accurint, Quest and TLO amongst others required.
• Professional interpersonal skills required in order to communicate and follow instructions effectively and provide information with ordinary courtesy and tact.
• Customer service focused.
• Ability to work in a fast-paced environment with demonstrated ability to prioritize multiple competing requests and demands, providing high level of customer service and maintaining a professional demeanor at all times.
• Self-motivated, detail oriented and well organized to work independently or collaboratively against tight deadlines.
• Work occasionally may require after hours and weekend coverage to perform the essential duties of the position.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an opening for a Legal Support Coordinator in its Memphis office. The ideal candidate will have legal administrative experience, be extremely professional, possess exceptional communication and organizational skills, excellent computer skills, have a strong proficiency in MS Word, Outlook and Excel, and the ability to work effectively within a group or independently.  Candidate should type a minimum of 65 words per minute with high accuracy. This position will provide support to several attorneys and work together with Legal Support Coordinators in a team environment.  The candidate should be detail-oriented, personable, and able to work well in a fast-paced environment.

Responsibilities include conducting client conflict checks, opening new files; updating and maintaining files in a timely manner including indexing litigation files for hard copy files as well as online; typing memoranda, correspondence and other documents; drafting basic pleadings from forms such as Notices of Appearance, Consent Orders of Dismissal, etc.,  e-filing in and familiarity with state and federal courts; saving documents into document management system; time entry; processing client bills; transcribing dictation; maintaining calendars with litigation dates and deadlines, as well as other necessary dates; reviewing vendor invoices and requesting checks for payment in a timely manner. This position will work in a team environment supporting attorneys, paralegals, and legal support coordinators, with projects that will include assisting attorneys and paralegals in preparation for hearings, mediations, arbitrations, trials; and other clerical duties and special projects as assigned.  Experience with eDiscovery software such as Logikcull or Relativity is a plus.

Qualifications Include:

• Office administrative experience (law firm experience preferred but not required)
• Basic knowledge of office equipment, including computer and copiers
• Proficient in Microsoft Office specifically, Word, Outlook, Excel, and PowerPoint
• Interpersonal skills necessary to communicate and follow instruction of office management, attorneys and other staff and provide information with extraordinary courtesy and tact in a fast-paced demanding environment
• Ability to organize and prioritize numerous tasks and complete them under time constraints
• Confidentiality
• Exceptional client service skills
• Working effectively within a group or independently
• Excellent proofreading skills
• Must be willing to learn new tasks and adapt to change easily

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume.   After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC has an immediate opening for an experienced Estate Planning/Estate Administration/Successions position in its New Orleans office. Estate Planning responsibilities include data input and organization related to the preparation of wills, trusts, powers of attorney, beneficiary designations, and various other estate planning instruments. Estate Administration & Successions responsibilities include assistance with matters such as identifying and marshaling assets, preparing probate petitions, maintaining a calendar system of court and other deadlines, maintaining financial records of the estate, preparing inventories and accountings, and fulfilling many other functions throughout the succession (probate) process. The ability to interface with clients and financial institutions as part of the information-gathering process is a must. Responsibilities may also include assistance with the preparation of trust accountings, estate and gift tax returns, and income and fiduciary returns. Client contact is to be expected. Applicants should have substantial experience with respect to preparing estate planning, estate administration, and probate instruments. All candidates must have either a bachelor’s degree or paralegal certificate from an ABA-approved paralegal program.

Candidates should possess organizational, interpersonal, and communication skills. Must have proficient and accurate knowledge of computers and MS Office Suite, including Outlook and Excel. Must possess excellent oral and written skills, attention to detail, time management, multi-tasking and prioritizing abilities and the desire to work hard both independently and as part of a team.  Experience with ProbatePlus or Estateworks software is a plus. 

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume.   After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC has an opening for an Administrative Services Specialist in its Raleigh, NC office. The ideal candidate will have administrative experience, be extremely professional, possess exceptional communication, organizational and computer skills, have strong proficiencies in MS Word, Outlook and Excel, and the ability to work effectively within a group or independently.  This position will provide support to both attorneys and staff across all offices of the Firm.  In addition, the candidate should be detail-oriented and able to multi-task and work well in a fast-paced environment.

Responsibilities include: 

Providing services such as copying, printing, scanning, mailing, FedEx, preparing expense reports and check requests, assisting with electronic client files, physical file creation, coordinating with third party vendors, data entry, scheduling and coordinating meetings and conferences which may include distribution of materials, travel arrangements , time entry, downloading and saving documents from external sites, reconciling bills, W-9 requests, facilities, office supply ordering and stocking, hospitality services, coordinating courier services, and other projects as assigned.

Qualifications Include:

• Office administrative experience (law firm experience preferred but not required);
• Basic knowledge of office equipment, including computer and copiers;
• Proficient in Microsoft Office, Word, Outlook, and Excel;
• Interpersonal skills necessary to communicate and follow instructions and provide services with extraordinary courtesy and tact in a fast-paced demanding environment;
• Ability to organize and prioritize numerous tasks and complete them under time constraints;
• Confidentiality;
• Exceptional client service skills;
• Working effectively within a group or independently;
• Excellent proofreading skills;
• Must be willing to learn new tasks and adapt to change easily.

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted.  Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC is an equal opportunity employer. All qualified applicants receive consideration for employment, and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, P.C. has an immediate opening for an experienced Corporate / Transactional Paralegal in its Nashville, TN office. All candidates must have either a bachelor’s degree and/or a paralegal certificate from an ABA approved paralegal program, and five years of prior corporate experience. 

Responsibilities include the following:  Annual Report filing; draft, file and manage various business entity documents for corporations, LLCs and partnerships with state agencies; arrange UCC/litigation/lien searches; prepare and file UCC documentation; preparation of stock ledgers and stock certificates; assist with Form 4 filings; collect pertinent documentation and arrange information in either internal or external virtual data rooms; assist with due diligence including preparation of ­­­­­­disclosure schedules and electronic closing binders. Knowledge of Corporate Transparency Act and SimplyAgree software considered a plus.

Candidates should possess strong organizational, interpersonal, and communication (oral and written) skills. All applicants should have an aptitude for detail and multi-tasking; the ability to work efficiently, and to work under pressure with or without direct supervision. Each candidate must be able to manage multiple projects at the same time for different attorneys. Candidates must be flexible, have regular attendance, subject to firm COVID-19 protocol, and be willing to work overtime if necessary

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz PC has an immediate opening for a Senior Client Credit Analyst / Revenue Services Coordinator. This position is hybrid/remote and can be located at any office within the Firm’s footprint. The ideal candidate will demonstrate commitment to the Firm’s vision, mission, and core values. Must possess strong written and verbal communication skills and develop professional relationships and build rapport with others. Overall good work-ethic and willingness to adapt to change.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Essential functions are primary job duties that incumbents must be able to perform unassisted or with reasonable accommodation made by the employer.
• Conduct thorough credit risk assessments of clients, including financial statement analysis and creditworthiness evaluation.
• Actively review and analyze client accounts, determining creditworthiness based on financial data, credit reports, and payment history.
• Collaborate with legal teams to understand client engagements and associated credit risks.
• Advise on the need for retainers, and payment plans.
• Provide strategic recommendations to mitigate credit risk and improve credit risk management processes.
• Continue to evaluate the new client credit risk process for needed modifications.
• Participate in monthly client accounts meetings to report on the progress of clients with credit limits, retainers, and payment plans.
• Conduct meetings with attorneys and management to advise on client payment status.
• Stay updated on industry trends, regulatory changes, and best practices in credit risk management.
• Per attorney approval establish direct contact with clients on aged accounts
• Assist in the development and maintenance of credit risk policies and procedures.
• Mentor and provide guidance to junior analysts within the team.
• Reporting as requested or needed.
• Review settlements and payment arrangements.
• Other job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Bachelor’s degree in accounting/ finance or equivalent experience working credit analysis.
• Experience in managing credit function and risk management. Including credit scoring models.
• Client focus with an understanding of credit analysis and collections.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Ability to coordinate with multiple departments to achieve business objectives.
• Advanced proficiency in MS Office, primarily Excel.
• Must be creative, resourceful, organized, and able to work well independently and as part of a team.
• Work involves confidential and sensitive information. Discretion is essential.

Must provide minimum authorization to work in the United States.  Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for an Experienced Law Firm Billing Manager. This position may be located at any office within the Firm’s footprint.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

• Motivate, mentor, and provide leadership to the Billing team, including but not limited to, establishing controls to ensure the quality and integrity of the billing processes
• Monitor workload distribution and overtime requirements, identifying areas where efficiencies of the billing and/or collections function can be improved. Work with the Director of Revenue Services to implement approved changes
• Maintain hands-on knowledge of all billing related functions in order to provide proper training, back-up, and support, including, but not limited to bill preparation, bill review, pre-bill review, write off management and exception rate management
• Manage and oversee all Billing Department functions and organization, assuring work is completed accurately and effectively within defined deadlines.
• Monitor actual billings against budgets/targets and liaise with other Revenue Managers when necessary
• Conduct group and individual training for all billing software users
• Maintain and update billing training manual and related presentations, as required
• Leading the Billing team with a results-oriented approach
• Review of billing progress including compiling reports and analysis of billing statistics

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Strong working knowledge of the billing functions and legal billing cycles
• Excellent written and verbal communication skills
• Highly proficient in Excel
• Experience with operations/ financial systems (Aderant)
• Previous law firm billing management experience
• Detail orientated, efficient, organized with the ability to multitask
• Strong analytical and problem-solving skills
• Possess strong organizational, interpersonal and communication (oral and written) skills
• Possess an aptitude for detail.
• Ability to work efficiently and ability to work under pressure with or without direct supervision.
• Must be able to handle multiple projects and be familiar with computerized databases and on-line services
• Ability to organize and prioritize numerous tasks and complete them under time constraints.

Must provide minimum authorization to work in the United States.  Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status

Baker, Donelson, Bearman, Caldwell, &  Berkowitz, PC has an opening for a full-time Office Services Assistant in its Baton Rouge, LA office. The ideal candidate will be professional, possess exceptional communication, organizational and computer skills, as well as be proficient in MS Office.

Responsibilities include welcoming and assisting all internal and external clients; answering all calls using Microsoft Teams; coordinating deliveries with vendors; maintaining neatness of the lobby/reception areas and conference rooms; scheduling conference rooms including verification of technology and catering needs; tracking and ordering stock for pantry items and firm events; sorting and delivering incoming mail and email; handling deliveries and pickups as required, including taking legal documents to courthouse for filing; preparing miscellaneous correspondence and assisting with other clerical duties and special projects as requested; acting as administrative backup to Office Coordinator as needed.

Qualifications Include:

Basic knowledge of office equipment, including computer and copiers; Microsoft Office knowledge- Outlook, Word, Excel, etc.; interpersonal skills necessary to communicate and follow instruction of attorneys and staff and provide information with extraordinary courtesy and tact; confidentiality; exceptional client service skills; working effectively within a group or independently.

Requirements:  Office administrative experience (law firm experience preferred but not required). Ability to organize and prioritize multiple tasks and complete them under deadlines; must be proficient in Microsoft office, most specifically Outlook and Word; ability to communicate and follow instructions of office management, attorneys, and other legal staff in a fast-paced demanding environment. Must be willing to learn new tasks and adapt to change easily while displaying a positive outlook.

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume.   After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC is an equal opportunity employer. All qualified applicants receive consideration for employment, and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Law Firm Experienced New Business Intake Specialist. This position reports directly to the New Business Intake Manager and will be part of the Revenue Services Department. The ideal candidate will have NBI Software experience, be extremely professional, possess exceptional communication, organizational and computer skills, have strong proficiencies in the Microsoft Office Suite, and the ability to work effectively within a group or independently. In addition, the candidate should be detail-oriented and able to multi-task and work well in a fast-paced environment. Candidate may reside in Atlanta, Baltimore, Charleston, Charlotte, Chattanooga, Columbia, Ft. Lauderdale, Johnson City, Knoxville, Orlando, Raleigh, or Tallahassee areas. The position is remote other than in office work days on the 2nd and 4th mandatory Wednesdays of each month.

Essential duties and responsibilities will include:

1. 1. Performing functions leading to the production of conflict reports, client-matter openings, and edits
   2. Creating client-matter numbers, producing conflict reports to be distributed to the Centralized Conflicts Review Department
   3. Processing conflict reports for all potential new hires
   4. Reviewing client engagement letters
   5. Maintaining firm databases by entering, updating, and retrieving data
   6. Creating Excel spreadsheets for importing client-matter information and conflict parties
   7. Adhering to departmental policies and procedures are
   8. Research and answer questions for internal clients
   9. Handle other job-related duties including special projects as assigned by the New Business Intake Manager or Director of Revenue Services

The ideal candidate should possess the following skills:

1. 1. Must have excellent verbal and written communication skills
   2. Must be able to interact across departmental divisions
   3. Must have excellent analytical, organizational, interpersonal and presentation competence
   4. Must be able to multi-task in a fast-paced environment, work under pressure, and balance multiple competing priorities
   5. Proficiency in Microsoft Office required
   6. Must demonstrate the ability to analyze complex problems and recommend and/or implement solutions
   7. Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships with both attorneys and staff
   8. Must be able to learn quickly, be flexible, and think strategically
   9. Must work well independently and in teams, share information, support colleagues, and encourage participation
   10. Should be enthusiastic, self-motivated, and effective under pressure
   11. Should have a strong work ethic and keen attention to detail and accuracy
   12. Overtime may be required

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Law Firm Client Account Specialist. Candidate may reside in Charlotte, Raleigh, Charleston, Nashville, Baltimore, Baton Rouge, Birmingham, Chattanooga, Houston, Jackson, Knoxville, Memphis, Atlanta, or New Orleans areas. The position is remote other than the 2^nd and 4^th mandatory Wednesdays of each month.

Salary is based upon years of experience and location.

Responsible for collecting the firm’s accounts receivable through working directly with the client billing attorneys and, in many situations, directly with the client. Sending follow-up inquiries, negotiating with past due accounts. Document and maintain accurate records. Know commonly used collection concepts, practices, and procedures. Use firm established guidelines and procedures to perform the functions of the job. Maintain ambitious standards and professional collection activities and support. This position is considered professional level. Reports directly to the Client Accounts Manager. Daily contacts include but are not limited to the Director of Revenue Services, CEO, COO, CFAO, Managing Shareholder, Office Administrators, Accounting, Finance, Administration, Attorneys, and Secretaries.

Key Responsibilities include:

1. Collaborate with client (billing) attorneys regarding their aged A/R.
2. Communicate with clients via email and telephone regarding aged accounts receivable upon billing attorney approval.
3. Perform account reconciliations to ensure accurate billing and payment applications.
4. Compile information for reporting of the progress of collections and accounts receivable aging.
5. Analyze, investigate, and clarify problem
6. Report problem and/or doubtful accounts to appropriate parties (CEO, COO, Managing Shareholders, Office Administrator, CFAO, Director of Revenue Services).
7. Facilitate and expedite the allocations of aged accounts
8. Monitor the opening of new matters for existing clients with collection and/or write-off issues.
9. Monitor accounts with collection
10. Oversee automatic reminder statements for the Firm, making sure that waivers and reminders are generated and mailed.
11. Follow up on approved electronically billed
12. Monitor receivable write-offs for the
13. Manage any client/attorney
14. Participate in monthly Client Accounts meetings to report collection
15. Assist Manager with compiling, tracking, and monitoring Firm fiscal year end process as requested.
16. Manages other job-related duties as assigned by the Director of Revenue Qualifications will include:
17. Computer experience with knowledge of Word, Excel, Collections software
18. ARCS and ADERANT a plus
19. Must have good organizational, communication and math skills.
20. Must be detail oriented, able to work in a fast-paced environment.
21. Ability to use good judgement and discretion in establishing and maintaining relationships with attorneys, staff, and clients.
22. Overtime may be required.
23. Travel may be required.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer, and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC has an immediate opening in its Nashville, TN office for an IT Support Specialist (tiers 2/3). Candidates must be customer-service oriented and proactive in anticipating and resolving issues while maximizing efficient use of computing resources.

Responsibilities:

• Act as second level support.
• Provide support for all applications and hardware.
• Troubleshoot, analyze, research, and resolve issues for users locally and firm-wide.
• Provide 'just in time' desk-side training to attorneys and staff.
• Actively participate in and assists in the pilot of any application updates.
• Provide support for meetings and video conferences.
• Recognize sense of urgency and responds appropriately.
• Communicate and provide appropriate progress and status as necessary to user and management.
• Document, track, and monitor all issues to ensure a timely resolution.
• Proactively, on a regular basis, tour all floors to be visible to users and during outage situations in need of assistance.
• Provide onsite support for the Orlando, FL office as needed
• Act as a Subject Matter Expert (SME) on one or more software applications.
• Other responsibilities as required.

Qualifications and Skills:

• Minimum of two years of user support or related experience. Law firm experience preferred.
• Experience supporting Microsoft Office, Windows and other legal specific core applications.
• Excellent verbal communication and interpersonal skills required to interact professionally with clients, lawyers, paraprofessionals, other staff members and outside vendors.
• Strong analytical and problem-solving skills.
• Technical certifications such as A+ and MCP a plus.
• Ability to effectively prioritize and execute tasks in a high-pressure, demanding, fast paced environment. Ability to work both in a team-based environment and independently.
• Ability to provide exceptional customer service at all times.
• Flexibility to work extended hours.
• Possible travel for rollouts and additional location support.
• Ability to lift pc equipment and desktop printers if necessary.

Applications:

• Microsoft Office 2016 and Office 365
• Proficiency with MS Office - MS Word (including styles), Excel, Outlook
• Microsoft Windows 10 and Windows 11
• NetDocuments or similar Document Management System
• DocsCorp Suite – compareDocs, pdfDocs, cleanDocs
• Litera Innova
• SharePoint
• BigHand
• Intapp Time, iTimekeep (time entry) or similar
• LexisNexis InterAction
• Adobe Acrobat 11 or DC
• Microsoft Teams

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.   After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an opening for a Legal Support Coordinators in its Nashville, TN office.  Ideal candidate must have administrative support experience in a professional work environment, exceptional verbal and written communication skills, top-notch organizational skills and the ability to work effectively within a group and independently.  Candidate should be proficient in MS Word (high priority), Outlook and Excel and type a minimum of 65 words per minute with high accuracy. This position will support several attorneys in a fast-paced environment. We’re looking for impact players only – people who want to start a career, gain essential skills and grow with us.

Initially, this position does not have a remote work option until after one year of employment, and then the maximum of one day remote per work week, dependent on performance. 

Responsibilities include:

• Prioritizing and executing tasks quickly and accurately
• Formatting and setting up documents including correspondence and legal documents
• Scheduling meetings and working with others to ensure client meeting logistics are handled
• Prepare shell documents for attorneys in preparation of client document needs
• Update and maintain files in a timely manner
• Make travel arrangements and handle reimbursement requests for attorneys
• Time entry, processing client bills, conducting client conflict checks, transcribing dictation
• Review and ensure accuracy of client bills
• Maintain attorney calendars with deadlines as well as other necessary
• Reviewing vendor invoices and requesting checks for payment in a timely manner
• Assisting attorneys and paralegals in preparation for client meetings and potentially hearings, mediations, arbitrations, trials

Work hours are from 8 – 5 pm, Monday through Friday, with an hour for lunch.  This is an hourly paid position, and our law firm offers generous benefits and paid time off.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, P.C. has an immediate opening for an Experienced Immigration Paralegal. This position will be located in Chattanooga, TN, Nashville, TN,  Atlanta, GA, or Ft. Lauderdale, FL.   Applicants with pertinent experience may be considered from any city to work remotely. Candidates must have either a bachelor’s degree and/or a paralegal certificate from an ABA approved paralegal program and at least 3-5 years of employment-based immigration experience to include preparation of labor certification applications, and a variety of business immigration filings with both consular posts and USCIS (e.g., E, L, TN, Adjustment of Status, Immigrant Visa). Major responsibilities will involve substantial writing and research for EB-1 petitions, specialty occupation H-1Bs, and drafting waiver applications and responses to requests for evidence for attorney review. Additional responsibilities include: assisting attorney with determining case strategy; managing large volume of clients and tracking status of filings and documentation needed; gathering relevant documentation from clients; reviewing extensive case documentation received; assisting attorney with legal research; assembling and organizing filings with the government; drafting legal correspondence to the government and clients for attorney review; preparing appropriate forms for government agencies, maintaining fully paperless file copies. Candidates should possess strong organizational, interpersonal, and communication (oral and written) skills, including the willingness and ability to work directly with foreign nationals to gather information and documentation. All applicants should have an aptitude for detail; the ability to work efficiently, and to work under pressure with or without direct supervision. Each candidate must be able to handle multiple projects at the same time and have excellent facility with computer systems and the ability to learn and efficiently use new systems.  Candidates must be flexible, have regular attendance and be willing to work overtime if necessary.

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, gender identity, marital status, religion,   sex, age, national origin, genetic information, physical or mental disability or veteran status.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC has an immediate opening for a Copy/Office Services Coordinator in its Nashville office. 

Responsibilities include but are not limited to:

• Copy services tasks/scanning/binder assembly/copies;
• Mail scanning;
• Mail delivery & pickup rounds(in office);
• Delivery and pick up of documents / boxes using personal vehicle;
• Local court filings/runner;
• Hospitality Backup;
• Reception Backup;
• Recycling/Shredding services;
• Assist with the planning of all office events/meetings;

Qualifications Include:

• Ability to lift up to 50 pounds;
• Exceptional client service skills;
• Working effectively within a group or independently;

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.   After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for an Information Governance Analyst in its Nashville office. The Information Governance Retention Analyst (“Analyst”) will be responsible for overseeing and coordinating the disposition of client matter files, as part of a long-term effort to reduce the volume of historical paper files the firm is maintaining on and offsite. The Analyst is responsible for generating reports of retention eligible matters and corresponding items, facilitating any required attorney disposition approvals and noticing clients of forthcoming disposition actions, where required. The Analyst will work closely with matter teams and IT personnel to ensure eligible electronic client matter records are appropriately purged from approved Firm repositories in coordination with the disposal of corresponding physical files. The Analyst will be responsible for recording disposition outcomes and notes in the Firm’s Records Management System (“RMS”), and filing related correspondence to ensure a record of the disposition action is maintained. This position would report directly to the Information Governance Manager and indirectly to the Office of General Counsel.

Essential Duties

Refine and implement process to ensure physical and electronic materials eligible for final disposition are reviewed, approved, and processed in a timely fashion in accordance with Firm policy.

Compile reports to identify and create collections for retention eligible material in the Firm’s Records Management System.

Ensure attorneys are notified in advance of file disposition actions and escalate disposition approvals as needed.

Notice clients of pending disposition actions where required.

Promote compliance with the Firm’s Information Governance policy and retention and disposition procedures, which may include providing guidance to matter team members.

Provide support in ensuring retention requirements and file access restrictions established in executed engagement letters and client guidelines are captured in the Records Management System.

Provide support in ensuring file materials subject to a legal hold are marked for preservation.

Coordinate with offsite storage vendors and direct IG personnel for the Firm’s various offices to execute the destruction of eligible materials and obtain certificates of destruction.

Assist as needed in the collection, organization, and receipt/transmittal of client matter information in context of incoming and departing laterals, and client authorized releases

Evaluate and propose improvements to processes, procedures, technology related to the activities of the department.

Assist in training related to the Firm’s Records Management System.

Coordinate with the Firm’s IT department to ensure retention-eligible electronic files are appropriately purged from the Firm’s information systems.

Required Qualifications

BA/BS degree or equivalent work level experience.

Excellent verbal and written communication skills.

Ability to effectively organize and prioritize tasks.

Ability to work independently with minimum supervision.

Preferred Qualifications

Significant experience with leveraging modern Records Management Systems for reporting, identification of items eligible for disposition, and use of related disposition workflow tools.

At least two years relevant experience in information governance/information management, including: data and information categorization, organization, systems, integrations, and infrastructure

Background/experience in project management

Based in, or willing to relocate to Nashville

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity and marital status.