Washington, D.C.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a front line Help Desk Support Specialist. This position may be located at any office within the Firm's footprint. This position would work a Tuesday through Saturday and Sunday shift.  A candidate with three or more years of experience working in a legal environment is desired (legal secretary, paralegal, etc.).  We may be willing to train a candidate on the technical requirements depending on that candidate’s level of experience working with attorneys and legal staff.

Responsibilities will include:

• Providing remote support via telephone and remote access to end-users.
• Proficiency in Windows 11 operating system and Office 365 , Net Documents document management system; applications w/emphasis on Outlook, Word and Excel.
• Ability to research technical issues and document solutions in a timely manner.
• Tracking incidents through resolution, providing written solutions to problems for Knowledge Base.
• Communicating effectively with both unskilled and skilled PC users.
• Handling sensitive and/or confidential documents and information.

Job Requirements will include:

• Knowledge of Document Management Systems (Net Documents)
• Proficient in Microsoft Office applications (including PowerPoint presentations, Excel spreadsheets and Word styles, legal numbering, tables, etc.)
• Knowledge of legal systems & usage a plus.
• Ability to work in a fast-paced team environment.
• Attention to detail with emphasis on accuracy and quality.
• Excellent communication and customer service skills.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity and marital status.

Baker, Donelson, Bearman, Caldwell & Berkowitz, P.C. seeks a mid-level associate with four or more years of debt finance experience to join its thriving Financial Services Transaction practice. Specific experience representing lenders and borrowers on leveraged finance transactions, including drafting and negotiating credit agreements, intercreditor agreements, security agreements and other primary loan documents, as well as managing transaction closings and supervising junior associates and paralegals is preferred. Experience with mezzanine finance or other private credit funds is a plus. Applicants who have excellent analytical and writing skills, as well as a strong understanding of acquisition financing, are sought to become a part of a nationally recognized financial services team. We seek a bright, hard-working person with good judgment and attention to detail. For consideration, please click here. Please also include your resume, cover letter, and a copy of your law school transcript.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC, an AM Law 200 firm, is actively seeking a Legal Research Analyst. The position will be responsible for providing reference and expert research services firm-wide under general supervision and according to Firm policies and procedures. The Firm office locations of Nashville, Atlanta, Baltimore and Washington, D.C. are preferred; however, additional Firm office locations may be considered.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

• Demonstrates the ability to work efficiently, maintain high productivity, and consistently deliver a reasonable volume of quality work within established deadlines.
• Provides efficient, cost-effective, reliable expert research and reference support to lawyers, legal assistants and admin departments utilizing the most appropriate online databases and material daily.
• Instructs patrons in best use of online databases.
• Performs legal, legislative and company research support proficiently.
• Participates in pilot programs evaluating new research products and testing applications.
• Actively engages professional development to maintain expert-level knowledge and stays abreast of changes and enhancements to all firm resources.
• Builds and produces current awareness newsletters, alerts and tracks as well as monitors legislative issues, as requested.
• Promptly assigns reference inquiries to self, corresponds with requestor and records details of completed research requests in the firm research que.
• Assists in creating user reference guides, training development and other initiatives to promote awareness and support end-users.
• Assists in maintaining up-to-date research resources across practice group sites as changes/additions occur with the various databases.
• Assists in driving strategy and product development.
• Produces white papers on industry hot topics to best inform our attorneys and/or clients on an as needed basis.
• Works with the Director of Knowledge Management and Research, the Client Solutions Group, Business Development and other departments collaboratively on projects and assignments.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• High school diploma required. BA, MLS and/or JD desired.
• 3+ years of legal reference and research experience with deep and broad knowledge of legal materials and databases used to support the firm's vast array of practice areas and jurisdictions.
• Proficient in legal research databases and software programs to include, but not limited to Westlaw Precision, Lexis+, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, Courthouse News Service, Checkpoint RIA, HeinOnline, Drafting Assistant, Accurint, Quest and TLO amongst others required.
• Professional interpersonal skills required in order to communicate and follow instructions effectively and provide information with ordinary courtesy and tact.
• Customer service focused.
• Ability to work in a fast-paced environment with demonstrated ability to prioritize multiple competing requests and demands, providing high level of customer service and maintaining a professional demeanor at all times.
• Self-motivated, detail oriented and well organized to work independently or collaboratively against tight deadlines.
• Work occasionally may require after hours and weekend coverage to perform the essential duties of the position.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz PC has an immediate opening for a Senior Client Credit Analyst / Revenue Services Coordinator. This position is hybrid/remote and can be located at any office within the Firm’s footprint. The ideal candidate will demonstrate commitment to the Firm’s vision, mission, and core values. Must possess strong written and verbal communication skills and develop professional relationships and build rapport with others. Overall good work-ethic and willingness to adapt to change.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Essential functions are primary job duties that incumbents must be able to perform unassisted or with reasonable accommodation made by the employer.
• Conduct thorough credit risk assessments of clients, including financial statement analysis and creditworthiness evaluation.
• Actively review and analyze client accounts, determining creditworthiness based on financial data, credit reports, and payment history.
• Collaborate with legal teams to understand client engagements and associated credit risks.
• Advise on the need for retainers, and payment plans.
• Provide strategic recommendations to mitigate credit risk and improve credit risk management processes.
• Continue to evaluate the new client credit risk process for needed modifications.
• Participate in monthly client accounts meetings to report on the progress of clients with credit limits, retainers, and payment plans.
• Conduct meetings with attorneys and management to advise on client payment status.
• Stay updated on industry trends, regulatory changes, and best practices in credit risk management.
• Per attorney approval establish direct contact with clients on aged accounts
• Assist in the development and maintenance of credit risk policies and procedures.
• Mentor and provide guidance to junior analysts within the team.
• Reporting as requested or needed.
• Review settlements and payment arrangements.
• Other job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Bachelor’s degree in accounting/ finance or equivalent experience working credit analysis.
• Experience in managing credit function and risk management. Including credit scoring models.
• Client focus with an understanding of credit analysis and collections.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Ability to coordinate with multiple departments to achieve business objectives.
• Advanced proficiency in MS Office, primarily Excel.
• Must be creative, resourceful, organized, and able to work well independently and as part of a team.
• Work involves confidential and sensitive information. Discretion is essential.

Must provide minimum authorization to work in the United States.  Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for an Experienced Law Firm Billing Manager. This position may be located at any office within the Firm’s footprint.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

• Motivate, mentor, and provide leadership to the Billing team, including but not limited to, establishing controls to ensure the quality and integrity of the billing processes
• Monitor workload distribution and overtime requirements, identifying areas where efficiencies of the billing and/or collections function can be improved. Work with the Director of Revenue Services to implement approved changes
• Maintain hands-on knowledge of all billing related functions in order to provide proper training, back-up, and support, including, but not limited to bill preparation, bill review, pre-bill review, write off management and exception rate management
• Manage and oversee all Billing Department functions and organization, assuring work is completed accurately and effectively within defined deadlines.
• Monitor actual billings against budgets/targets and liaise with other Revenue Managers when necessary
• Conduct group and individual training for all billing software users
• Maintain and update billing training manual and related presentations, as required
• Leading the Billing team with a results-oriented approach
• Review of billing progress including compiling reports and analysis of billing statistics

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Strong working knowledge of the billing functions and legal billing cycles
• Excellent written and verbal communication skills
• Highly proficient in Excel
• Experience with operations/ financial systems (Aderant)
• Previous law firm billing management experience
• Detail orientated, efficient, organized with the ability to multitask
• Strong analytical and problem-solving skills
• Possess strong organizational, interpersonal and communication (oral and written) skills
• Possess an aptitude for detail.
• Ability to work efficiently and ability to work under pressure with or without direct supervision.
• Must be able to handle multiple projects and be familiar with computerized databases and on-line services
• Ability to organize and prioritize numerous tasks and complete them under time constraints.

Must provide minimum authorization to work in the United States.  Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume.  After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process.  We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Client Account Specialist. Candidate may reside in Charlotte, Raleigh, Charleston, Nashville, Baltimore, Baton Rouge, Birmingham, Chattanooga, Houston, Jackson, Knoxville, Memphis, Atlanta, or New Orleans areas. The position is remote other than the 2^nd and 4^th mandatory Wednesdays of each month.

Salary is based upon years of experience and location.

Responsible for collecting the firm’s accounts receivable through working directly with the client billing attorneys and, in many situations, directly with the client. Sending follow-up inquiries, negotiating with past due accounts. Document and maintain accurate records. Know commonly used collection concepts, practices, and procedures. Use firm established guidelines and procedures to perform the functions of the job. Maintain ambitious standards and professional collection activities and support. This position is considered professional level. Reports directly to the Client Accounts Manager. Daily contacts include but are not limited to the Director of Revenue Services, CEO, COO, CFAO, Managing Shareholder, Office Administrators, Accounting, Finance, Administration, Attorneys, and Secretaries.

Key Responsibilities include:

1. Collaborate with client (billing) attorneys regarding their aged A/R.
2. Communicate with clients via email and telephone regarding aged accounts receivable upon billing attorney approval.
3. Perform account reconciliations to ensure accurate billing and payment applications.
4. Compile information for reporting of the progress of collections and accounts receivable aging.
5. Analyze, investigate, and clarify problem
6. Report problem and/or doubtful accounts to appropriate parties (CEO, COO, Managing Shareholders, Office Administrator, CFAO, Director of Revenue Services).
7. Facilitate and expedite the allocations of aged accounts
8. Monitor the opening of new matters for existing clients with collection and/or write-off issues.
9. Monitor accounts with collection
10. Oversee automatic reminder statements for the Firm, making sure that waivers and reminders are generated and mailed.
11. Follow up on approved electronically billed
12. Monitor receivable write-offs for the
13. Manage any client/attorney
14. Participate in monthly Client Accounts meetings to report collection
15. Assist Manager with compiling, tracking, and monitoring Firm fiscal year end process as requested.
16. Manages other job-related duties as assigned by the Director of Revenue Qualifications will include:
17. Computer experience with knowledge of Word, Excel, Collections software
18. ARCS and ADERANT a plus
19. Must have good organizational, communication and math skills.
20. Must be detail oriented, able to work in a fast-paced environment.
21. Ability to use good judgement and discretion in establishing and maintaining relationships with attorneys, staff, and clients.
22. Overtime may be required.
23. Travel may be required.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted. Please click here to apply.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer, and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.